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Thermal Camera Hire FAQs

Camera Questions

 
Q. What software is supplied when hiring a thermal imaging camera?

A. Each thermal imaging camera is supplied with instructions to download FLIR Tools® analysis and reporting software free of charge. This software is suitable for most applications, i.e. basic image analysis and simple report generation. For more advanced applications, you may need to consider hiring the ResearchIR Max 4® software which is supplied on request as a USB dongle at addition cost.

Q. When would I need to hire the ResearchIR Max 4® software dongle?

A. ResearchIR Max 4® is a highly specialised thermal imaging analysis programme which can be used in support specialist thermal imaging analysis, data sharing, thermal video editing, etc. Find out more…

Q. Which cameras are focusable?

A. All cameras from the E53 upwards have the ability to focus. Focusing allows better use of the cameras at range and are highly recommended for any outdoor uses or uses that require higher levels of detail.

Q. How can I remove the ‘FLIR’ logo from video’s recorded on the thermal imaging camera?

A. Thermal videos that are captured as an mpg/Mp4 file will not allow any post recording adjustments to the image (i.e. changing colour pallet, temperature span). Also, any on-screen elements such as the ‘FLIR’ logo will be shown in the video. To enable post recording adjustments and logo removal, thermal video would need to be captured on a camera that is capable of recording Radiometric sequence files (*.csq) with the file processed using ResearchIR Max 4® and converted to a Windows Media video (*.wmv). Find out more…

Q. Which thermal imaging cameras record video as an mpg/Mp4 file?

A. Apart from the FLIR E4, E5, E6 and E8, each of the thermal imaging cameras available from Red Current will record thermal video an mpg/Mp4 video file.

Q. Which thermal imaging cameras can record Radiometric video files?

A. The following cameras are capable of recording both Radiometric and mpg/Mp4 files to the camera’s SD card: FLIR E53, FLIR E75, FLIR T540, FLIR T660 and FLIR T1030sc.

Q. Which thermal imaging cameras can be mounted on a tripod?

A. With the exception of the FLIR E4, E5 E6 and E8, all of the cameras can be mounted on a tripod. Note: Certain cameras are mounted using a tripod adapter supplied with the camera.

 
 

Insurance & Deposit Related Questions

 
Q. What is the best way to arrange my own hired-in equipment insurance?

A. There are two ways this could be organised:
 
1. If you already have Public Liability Insurance in place, hired-in equipment insurance can often be added mid-term upon request. The cost of this is minimal, often in the region of £30 and does not take long to get an agreement in place.
 
2. If you do not have Public Liability Insurance or amending an existing policy is not feasible, you can organise you own short-term insurance agreement using a company such as Performance Film & Media Insurance.
Insurance cover can be organised very simply & quickly for the duration that you require the equipment on hire. It is adviseable to add some flexibility to the duration of hired-in equipment insurance in case of any unplanned delays.
 
The below gives an idea of costs based on a 1 week hire period for the following cameras:
 
FLIR T540 (value £15,249) – Insurance Premium £96 for 1 week hire
FLIR T560 (value £18,099) – Insurance Premium £110 for 1 week hire
FLIR T640 (value £25,813) – Insurance Premium £141 for 1 week hire
FLIR T660 (value £27,715) – Insurance Premium £147 for 1 week hire
FLIR T865 (value £26,399) – Insurance Premium £143 for 1 week hire
FLIR T1020 (value £35,949) – Insurance Premium £170 for 1 week hire
FLIR T1030 (value £37,000) – Insurance Premium £173 for 1 week hire
 
All of the above insurance premiums carry a £250 excess. Prices based on data taken in August 2023.

Q. If we have ‘Hired in Goods’ insurance, do we need to pay the security deposit?

A. Yes. The security deposit is required for all Hire Agreements. This is processed as a pre-authorised credit/debit card payment which is cancelled upon safe return of the Hired Goods. Prior to despatch, you will need to be ensure that there are sufficient funds available to cover both the hire costs and security deposit. The hire costs and security deposit payments can be processed using two different debit/credit cards if required.

 

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Data Privacy: To find out how we process the data that you submit to us via this form, please read this Privacy Statement.

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